TailwindsorHeadwinds?UsingdigitaltechnologytoempoweryourtraditionalinsuranceworkforceTheglobalinsurancemarketplacehasrecentlybeenpositivelydisruptedbyawaveofadvanceddigitaltechnologieslikeRoboticProcessAutomation(RPA)andotherInsurTechassets.InsurerswhoarealreadyexperimentingwithRPAintheiroperationscanexpecttoseegrowthopportunitiesarisingfromthedigitalnatives–millennials–inthelong-run.InAsia,theHongKonginsurancemarketisnowenteringintoaneweraofmixinginnovativetechnologywithregulatorychanges,whileemergingbusinessmodelsarecurrentlyunderthecrystalballtest.InsightsOctober2017TailwindsorHeadwinds?Usingdigitaltechnologytoempoweryourtraditionalinsuranceworkforce2Withadvancementsintechnologyaccelerating,itisclearthatweareonthecuspofanewage–ofmachinelearning,machinedoing,andultimatelytru